COLLECTION MANAGER JOB DESCRIPTION - BIZCRM APP

Collection Manager Job Description

Job Title: Collection Manager

Job Brief: We are seeking a highly skilled and motivated Collection Manager to join our team. As a Collection Manager, you will be responsible for overseeing the daily operations of our collections team, implementing strategies to minimize delinquency, and optimizing collections. Your role will involve supervising and motivating the collections team, negotiating payment arrangements with delinquent customers, and collaborating with legal and compliance teams when necessary.

Responsibilities:

• Manage and oversee the collections team's daily operations.
• Develop and implement collection strategies to minimize delinquency and optimize collections.
• Monitor and report on key performance indicators (KPIs) related to collections.
• Supervise and motivate the collections team to achieve collection targets.
• Negotiate payment arrangements with delinquent customers and handle complex cases.
• Review and update collection policies and procedures to ensure compliance with regulations.
• Generate reports on debt aging and collections performance for management review.
• Collaborate with legal and compliance teams on legal actions when necessary.

Requirements and Skills:

• Bachelor's degree in finance, business, or a related field (or equivalent work experience).
• Proven experience in collections management, with a strong understanding of collection laws and regulations.
• Excellent leadership and communication skills.
• Proficiency in using collections software and tools.
• Strong analytical and problem-solving abilities.

Note: The role of a Collection Manager is critical in maintaining healthy financial operations by effectively managing collections. By understanding the job description, responsibilities, and required qualifications and skills, you can excel in this role and contribute to your organization's financial success.