EXPORT MANAGER JOB DESCRIPTION - BIZCRM APP

Export Manager Job Description

Job Description

An Export Manager is a professional responsible for overseeing and coordinating the export activities of an organization. They manage and direct the entire export process, from planning and organizing through to overseeing customer service and sales support.

Core Responsibilities & Duties

Export Managers are responsible for the entire export process of the organization. This includes planning and organizing shipments and, in some cases, being involved in sales duties such as market analysis and finding new export opportunities. They ensure that international shipping documents and laws are adhered to, oversee customer service for export clients, and manage budgeting for shipments.

• Planning & Organizing: Coordinate overseas shipments with freight forwarders, compile required documentation for import/export processes, and ensure compliance with international shipping laws and standards.
• Marketing & Sales Support: Research export opportunities, evaluate the potential for new markets, and pursue additional export sales leads.
• Customer Service: Attend to customer inquiries about export shipments, provide product information, and manage customer relations.
• Inventory Management: Monitor current inventory levels and coordinate with the supply chain team to ensure timely and accurate delivery of export products.
• Budgeting & Cost Control: Develop cost estimates for international shipments and manage freight costs, customs taxes, and other associated fees.

Skills & Qualifications

To excel in this role, Export Managers typically possess the following skills and qualifications:

• At least 5 years of relevant experience as an Export Manager or in a similar role
• Excellent knowledge of shipping documentation requirements and international trade regulations
• Understanding of supply chain management and logistics
• Strong project management and organizational skills
• Excellent communication, customer service, and interpersonal skills
• Proficient in MS Office and inventory management software
• Bachelor’s degree in international business, logistics, or a related field desirable

Conclusion

An Export Manager plays a crucial role in managing and coordinating the export activities of an organization. By ensuring compliance with international shipping laws, providing exceptional customer service, and optimizing sales support, they contribute significantly to the success of the export operations. With their expertise in planning, organizing, and budgeting, Export Managers drive efficient and cost-effective international trade for businesses.