HDFC BANK BACK OFFICE JOB DESCRIPTION - BIZCRM APP

HDFC Bank Back Office Job Description

Job Brief

As a member of the back office team at HDFC Bank, you will play a crucial role in ensuring efficient and smooth administrative functions. Your responsibilities will include handling customer inquiries, processing transactions, and supporting various banking departments with data management and record keeping.

Responsibilities

• Manage customer accounts and update client records.
• Handle internal and external communication and correspondence.
• Process customer transactions and resolve any discrepancies.
• Collaborate with team members to improve customer service.
• Maintain the confidentiality of banking information.

Requirements and Skills

• Bachelor's degree in Finance, Accounting, or a related field.
• Experience in banking operations or customer service.
• Proficiency in banking software and MS Office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Conclusion

As a back office executive at HDFC Bank, your unique blend of skills will contribute to the bank's success by ensuring efficient operations and providing excellent customer service. This role offers a rewarding career path in the banking sector. Join our team and be part of the seamless functioning of our internal processes, which in turn enhances overall customer satisfaction.