ICICI BANK ASSISTANT MANAGER JOB DESCRIPTION - BIZCRM APP

ICICI Bank Assistant Manager Job Description

Overview

As an ICICI Bank Assistant Manager, you will play a vital role in overseeing day-to-day banking operations, ensuring exceptional customer service, and supporting the bank's financial objectives. Your leadership, communication, and analytical skills will be essential for driving business growth and maintaining customer satisfaction.

Responsibilities

• Oversee daily banking operations to ensure efficiency and compliance with bank policies.
• Manage customer relationships and provide personalized financial solutions.
• Support branch activities by assisting in the management and training of staff.
• Assist in developing and implementing strategies to achieve branch targets.
• Handle customer queries and complaints, ensuring timely resolution.
• Monitor and maintain branch cash levels and financial records.
• Collaborate with senior management to drive business growth and profitability.
• Conduct regular training sessions for staff to enhance customer service standards.

Requirements and Skills

• Bachelor's degree in finance, business administration, or a related field.
• Prior experience in banking or financial services, preferably in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to analyze financial data and make informed decisions.
• Proficiency in banking software and MS Office applications.

Conclusion

As an ICICI Bank Assistant Manager, you will have the opportunity to contribute to the success of the bank by ensuring smooth operations, delivering excellent customer service, and supporting business growth. If you have the required skills and qualifications, we invite you to apply and join our team.