Job Description: Executive Housekeeper

Introduction

An executive housekeeper is a key figure in the hospitality industry, responsible for the overall management of the housekeeping department in a hotel, resort, or hospitality setting. They play a vital role in ensuring a clean and hygienic environment, as well as providing excellent service to guests. With a mix of organizational, management, and problem-solving skills, an executive housekeeper ensures that the highest standards of cleanliness and guest satisfaction are maintained.

Job Brief

As an executive housekeeper, you will oversee the entire housekeeping operation, ensuring the hotel's cleanliness. Your main responsibilities will include managing staff, organizing supply inventory, training and supervision, general cleaning and hygiene, and providing exceptional customer service.

Responsibilities

• Managing Staff: Handle the day-to-day functions of the housekeeping team, manage staffing allocations, approve staff leaves, and mentor staff on operational excellence.
• Organizing Supply Inventory: Responsible for ordering and stocking housekeeping supplies such as cleaning supplies, chemicals, linen, and more.
• Training and Supervision: Provide training for the housekeeping staff, evaluate and monitor their performance, set expectations for employees, and address employee issues.
• General Cleaning and Hygiene: Be involved in the daily operation of the housekeeping department in ensuring and maintaining an acceptable level of cleanliness of all areas within the hotel.
• Customer Service: Provide exceptional customer service and ensure that guest requests are handled efficiently and in a timely fashion.

Requirements and Skills

• Proven working experience as a housekeeper, executive housekeeper, or in a similar role.
• Knowledge of housekeeping operations and best practices.
• Knowledge of cleaning chemicals and their hazards.
• Proficiency in English communication (verbal and written).
• Ability to assign, monitor, and review staff work.
• Ability to handle and resolve conflicts.
• Ability to work with minimum or no supervision.
• Excellent customer service and people skills.
• Strong organizational, problem-solving, and leadership skills.

How to Apply

If you meet the above requirements and are interested in this position, please submit your resume and cover letter to [insert contact information]. We appreciate all applicants, but only those selected for an interview will be contacted.

Thank you for considering this opportunity. We look forward to hearing from you!

Note: [Company Name] is an equal opportunity employer.